Privacy Policy

Your privacy is important to us. This Privacy Policy covers what we collect and how we use, disclose, transfer and store your information.

I.Data Protection Officer

The following are the responsible persons for GDPR and other national data protection laws and other data protection regulations of member states. You can contact us through the following information:

Company Name:

Company Address:

Contact:

Email:

Tel:

Web-url:

II.General information about the collection and processing of your data

1. Scope of processing

In principle, we process personal data only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent can not be obtained for reasons of fact and the processing of the data is permitted by law.

2. Legal basis

Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para.1 s. 1 lit. a GDPR serves as a legal basis.

If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 s. 1 lit. b GDPR is a legal basis. This also applies to processing operations required to carry out pre-contractual actions.

Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 s. 1 lit. c GDPR serves as the legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 s. 1 lit. f GDPR serves as the legal basis for processing.

3. Storage and deletion of your data

In principle, we only store personal data for as long as is necessary to fulfill contractual or legal obligations for which we collected the data. After that, we delete the data immediately, unless we still need the data until the expiry of the statutory limitation period for evidence purposes for claims under civil law or due to statutory retention obligations.

For evidentiary purposes, we must retain contractual data for six years from the end of the year in which the business relationship with you ends. Any claims become statute-barred at this point at the earliest according to the statutory limitation period.

Even after this, we still have to store some of your data for accounting reasons. We are obliged to do so because of legal documentation obligations that may arise from the German Commercial Code, the German Fiscal Code, the German Banking Act, the German Money Laundering Act and the German Securities Trading Act. The periods specified there for the retention of documents are two to ten years.

We delete or block the personal data of the data subject as soon as the purpose of the storage is fulfilled. It may also be stored if provided for by the European or national legislator in EU regulations, laws or regulations to which our company is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

4. Please note

Your consent data will be processed for the use of this website and the use of the implemented Consent Management Platform. We use the Google Cloud Platform, provided by Google Cloud EMEA Ltd. The servers are located in Germany and Belgium. We would like to inform you that we cannot exclude the fact that data may be transferred to the US and may be subject to access by the US security authorities in accordance with 50 U.S.C. §1881(b)(4), 50 U.S.C. §1881a (= FISA 702). In the event that personal data is transferred to the USA or other third countries, we have taken necessary measures with Google in accordance with Art. 44 et seq. GDPR. More information can be found in the Data Protection references of Google. Additionally we have taken further safety measures to ensure the security of the data.

III.Provision of the website and creation of log files

1. Scope of processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. This is e.g. information like

• Information about the type and version of your internet browser,
• The operating system of your computer or smartphone,
• Your internet service provider,
• Your IP address,
• Date and time of your access,
• Geographic location,
• Websites from which you came to us,
• Websites that you visit from our site.
• When applicable – Referrer URL from Partner Website.

We collect such technical information in so-called "log files", so that you can display our website correctly and we can identify the causes of any technical problems, for the technical optimization of our websites and for the purpose of the security of our computer systems and networks. For these purposes, we have a legitimate interest in the processing of data according to Art. 6 para. 1 s. 1 lit. f GDPR.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Typically, this technical information will be erased or rendered unrecognizable at the latest after seven days.

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website.

IV.COOKIES AND TRACKING TECHNOLOGIES

1.What are Cookies?

Web Browser Cookies: A web browser cookie is a small text file sent from a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your IP address or other identifier, your browser type, and information about the content you display and interact with on the digital services. By storing such information, web browser cookies can store your preferences and settings for online services and analyze how you use online services.

Tracking Technologies: Web Beacons, Pixels, Tags, Scripts.

E-mails and mobile applications can contain small, transparent image files or lines of code to record how you interact with them. This information is used to help website and app publishers better analyze and improve their services.

2. Use, legal basis and purpose

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break. Cookies as well as the storage of data in the local storage only allow functionalities which should contribute to a positive user experience on our website. We do not use cookies with personal data without given consent.

In addition, we use cookies on our website that allow an analysis of users’ browsing behavior.

When accessing our website, the user is informed about the use of cookies for analytics purposes and his consent to the processing of the personal data used in this context is obtained.

The legal basis for the processing of personal data using technically necessary cookies is Article 6 para. 1 s. 1 lit. f GDPR. The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website can not be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break. We require cookies for the following applications: acceptance of language settings. The user data collected through technically necessary cookies will not be used to create user profiles.

The legal basis for the processing of personal data using cookies for analytics purposes is the consent of the user Art. 6 para. 1 lit. a GDPR. The use of the analytics cookies is for the purpose of improving the quality of our website and its contents. Through the analytics cookies, we learn how the website is used and so we can constantly optimize our offer.

3. Duration of storage, objection and disposal options

Cookies are stored on the computer of the user and transmitted to our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

4. Recipients of data

We only pass on the data we have collected if this is necessary for the fulfillment of the contract or for the provision of the technical functionality of the website, or if there is another legal basis for passing on the data.

In principle, we process your data ourselves. In some cases, however, we also use service providers. In addition to the service providers mentioned in this privacy policy, these may include, in particular, data centers that store our website and databases, IT service providers that maintain our systems, and consulting companies. If we pass on data to service providers, they may only use the data to fulfill their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound to our instructions, have suitable technical and organizational measures in place to protect the rights of the data subjects and are regularly monitored by us.

In addition, disclosure may take place in connection with official enquiries, court orders and legal proceedings if it is necessary for legal prosecution or enforcement. When governments make lawful requests for our customer data, we work to limit disclosure. Only specific data will be published in compliance with relevant legal requirements.

If we are forced to disclose your data, we will notify you promptly and provide you with a request for a copy, unless this is prohibited by law.

If a third party is entrusted with the collection, processing and use of data within the scope of entrusted processing in accordance with Article 1. 28 GDPR, which will also fully comply with the legal requirements for data protection

V. California Consumer Privacy Act Compliance

In addition to the above mentioned, the following provisions apply specifically for residents of California, USA.

The California privacy laws provide residents with specific rights regarding their personal information. This section describes the consumers’ rights and explains how to exercise those rights, subject to exceptions under the law.

1. Your rights under California Privacy Law

• Right to Know About Personal Information Collected, Sold or Shared ("Right to Know")

You have the right to request to know what personal information we have collected about you, including:

• The categories of personal information collected
• The categories of sources from which the personal information is collected
• The business or commercial purpose for collecting or selling personal information
• The categories of third parties to whom the personal information is shared
• The specific pieces of personal information collected about you that are permitted by law
• Right To Request Deletion of Personal Information ("Right to Delete")

You have the right to request that we delete any of your personal information that we collect, subject to certain exceptions. Once we receive your request and verify your identity, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

• Right to Correct Inaccurate Personal Information ("Right to Correct")

You have the right to request correction of inaccurate personal information that we maintain about you or update the information we have on file.

• Right to Opt Out of Sale or Sharing of Your Personal Information

You have the right to opt out of the sale or sharing of personal information. We does not sell personal information, including personal information of minors under the age of 16. You can make use of your right to opt out of the sale or sharing of personal information by clicking the "Do Not Sell Or Share My Personal Information" link at the bottom of the page.

• Right to Non-Discrimination For The Exercise Of Your Privacy Rights

You have the right to be protected from discrimination for exercising your rights. We will not discriminate against you for exercising your rights.

• Right to Limit the Use of Sensitive Personal Information

We does not use sensitive personal information in any manner that requires offering a right to limit its use.

2. How To Submit a Request to Exercise Your Right to Know, Delete, or Correct

You may submit your request by sending an email to us. We will compare the information you submit to us with the information we have in our records to ensure your request meets the definition of "verifiable consumer request" under the California Privacy Laws. We will then respond to your request in accordance with the requirements.

• Response Timing and Format

We endeavors to respond to a request within forty-five (45) days of its receipt. If we requires more time (up to 90 days), you will be informed of the reason and extension period in writing. Any disclosures provided will only cover the twelve (12) month period preceding the receipt of the verifiable request. If applicable, the response will also explain the reasons for us cannot comply with a request. For data portability requests, we will select a format to provide the Personal Information that is readily usable and should allow transmission of the information from one entity to another entity without hindrance. We does not charge a fee to process or respond to the verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determines that the request warrants a fee, we will inform why us made that decision and provide a cost estimate before completing the request.

3. Children Under the Age of 16

We does not knowingly collect or disclose the personal information of children under the age of 16. As stated above, We also does not sell or share personal information, including personal information, of children under the age of 16.

VI. ONLINE PRESENCE IN SOCIAL NETWORKS

We maintain online presences in social networks in order to communicate there with customers and interested parties, among others, and to provide information about our products and services.

The users’ data is usually processed by the social networks concerned for market research and advertising purposes. In this way, usage profiles can be created based on the interests of the users. For this purpose, cookies and other identifiers are stored on the users’ computers. On the basis of these usage profiles, advertisements, for example, are then placed within the social networks but also on third-party websites.

As part of the operation of our online presences, it is possible that we can access information such as statistics on the use of our online presences, which are provided by the social networks. These statistics are aggregated and may include, in particular, demographic information and data on interaction with our online presences and the posts and content distributed via them. Please refer to the list below for details and links to the data of the social networks that we can access as operators of the online presences.

The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a and b, in order to stay in contact with and inform our customers and to carry out pre-contractual measures with future customers and interested parties.

For the legal basis of the data processing carried out by the social networks on their own responsibility, please refer to the data protection information of the respective social network. The links below also provide you with further information on the respective data processing and the options to object.

We would like to point out that data protection requests can be asserted most efficiently with the respective provider of the social network, as only these providers have access to the data and can take appropriate measures directly. Below is a list with information on the social networks on which we operate online presences:

• Facebook (USA and Canada: Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA; all other countries: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).

  Operation of the Facebook fan page in joint responsibility on the basis of an agreement on joint processing of personal data(so-called Page Insights Supplement regarding the controller).

  Information on the processed Page Insights data and the contact option in the event of data protection enquiries:https://www.facebook.com/legal/terms/information_about_page_insights_data

  Privacy policy: https://www.facebook.com/about/privacy.

  Opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com.

• Instagram (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).

  Privacy policy:https://help.instagram.com/519522125107875

• Google/ YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

  Privacy policy: https://policies.google.com/privacy?hl=en

  Opt-out:https://www.google.com/settings/ads.

• Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland).

  Privacy policy: https://twitter.com/en/privacy

  Opt-Out:https://twitter.com/personalization.

• LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland).

  Operation of the LinkedIn company page in joint responsibility on the basis ofan agreement on joint processing of personal data(so-called Page Insights Joint Controller Addendum).

  Information on the Page Insights data processed and the contact option in the event of data protection enquiries: https://legal.linkedin.com/pages-joint-controller-addendum

  Privacy policy: https://www.linkedin.com/legal/privacy-policy

  Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

• Google my business

  We operate a so-called Google My Business entry. Should you find us in this way, we make use of the information service offered by Google and the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google").

  We would like to point out that you use the Google site and its functions on your own responsibility. This applies in particular to the use of the social and interactive functions (e.g. commenting, sharing, rating, direct messaging). When you visit and interact with our Google My Business listing, Google also collects your IP address and other information that is present on your terminal device in the form of so-called cookies. This information is used to provide us, as the operator of the Google My Business listing, with statistical information about the use of Google services. The data collected about you in this context will be processed by Google and may be transferred to countries outside the European Union. Google generally describes what information it receives and how it is used in its privacy policy. Google provides more detailed information in its privacy policy:

  Google privacy policy

  We do not know how Google uses the data from the visit for its own purposes, to what extent activities of individual users are assigned, how long Google stores this data and whether data is passed on to third parties. When accessing Google services, the IP address assigned to your terminal device is transmitted to Google. Google also stores information about its users’ end devices; this may enable Google to assign IP addresses to individual users or user accounts.

  If you contact us via our Google My Business entry or other Google services by direct message, we cannot rule out the possibility that these messages may also be read and evaluated by Google (both by employees and automatically). We therefore advise against providing us with personal data there. Instead, another form of communication should be chosen as early as possible. We delete conversations no later than 14 days after the last chat activity, or immediately after switching to another communication channel. The use of this service is subject to the Google Privacy Policy, which you – with use – have already agreed to.

  We, as the provider of our Google My Business entry, do not collect or process any further data from your use of this Google service. Beyond that, we do not use any Google functions on our website.

VII. DATA TRANSFER TO THIRD COUNTRIES

As explained in this privacy policy, we use services whose providers are partly located in so-called third countries (outside the European Union or the European Economic Area) or process personal data there, i.e. countries whose level of data protection does not correspond to that of the European Union. Where this is the case and the European Commission has not issued an adequacy decision (Art. 45 GDPR) for these countries, we have taken appropriate precautions to ensure an adequate level of data protection for any data transfers according to Art. 44 et seq. GDPR. These include, among others, the standard contractual clauses of the European Union or binding internal data protection regulations.

If a third country transfer is provided for and no adequacy decision or appropriate safeguards are in place, it is possible and there is a risk that authorities in the respective third country (e.g. intelligence services) may gain access to the transferred data in order to collect and analyze it, and that enforceability of your data subject rights cannot be guaranteed.

VIII. THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

IX. YOUR RIGHTS

If we process your personal data you have – after successful identification – the following rights towards us:

• Right to information (Article 15 GDPR, § 34 BDSG)
• Right to deletion (Article 17 GDPR, § 35 BDSG)
• Right to rectification (Article 16 GDPR, Section 34 BDSG)
• Right to restriction of processing (Article 18 GDPR)
• Right to data portability (Article 20 GDPR)
• Right to withdraw consent (Article 7(3) GDPR)
• Right to object to certain data processing activities (Article 21 GDPR).

In order to exercise your rights described here, you can contact us at any time using the contact details listed under "I.Data Protection Officer".

You also have the right to complain to the data protection supervisory authority responsible for us. You can contact the data protection authority in your place of residence, which will then forward your request to the competent authority.

X. SECURITY AND INTEGRITY OF THE DATA

Protecting the information you give us or that we receive about you is our priority. We take appropriate security measures to protect your information from loss, misuse, and unauthorized access, alteration, disclosure, or destruction. We has taken measures to ensure the ongoing confidentiality, integrity, availability and resiliency of systems and services that process personal information, and will restore the availability and access to information in the event of a physical or technical incident in a timely manner.

XI. UPDATES

We reserve the right to update this privacy policy from time to time. In the event that we make material changes that restrict our rights or obligations under this Privacy Policy, we will publish a clear notice in this section of this Privacy Policy that informs users when they are updated.

Last update:?Feb 20, 2024